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Shipping & Returns
While most items arrive within 3 to 5 business days, larger or bespoke items may take longer due to carrier logistics and location-specific factors. We appreciate your patience and understanding.
Please note that all delivery times are estimates and may be subject to unforeseen delays.
At SaunaSupply, we offer a 30-day return window. This means you may request a return within 30 days of receiving your item. Please note that certain products are exempt from no-fault returns; any such exceptions will be clearly noted on the respective product pages.
Sauna Health Benefits
Experience restorative and regenerative wellness benefits
- available now from SaunaSupply
Weight loss & metabolism
Heart health
Stress & fatigue reduction
Muscle aches & joint pain
Detoxification
Skin condition
immunity system support
Skin health & cellulite
Versatility Matters
That's why, at SaunaSupply, we offer a wide variety of saunas to suite everyone's needs. Whether you need a sauna for outdoor space or indoor comfort, we have the right range for you.
Looking for something else? Shop for more below.
Frequently asked questions
Can I put my sauna outside?
You cannot place any indoor saunas outside and you should not be placing your outdoor saunas inside.
Our indoor sauna range cannot be placed outside for 2 reasons.
1. The heaters will not be able to reach the desired temperatures due to colder outside environments.
2. The indoor saunas are not designed to withstand exterior weather conditions, so any damage to the structure caused by weather factors will not be covered by the manufacturers Limited Lifetime Warranty.
What is the warranty on my sauna?
Each brand warranty is different. We recommend visiting the product you intend to purchase and read through the warranty information on that page or reach out to us and we'll send it over.
What’s the difference between infrared and traditional saunas?
Infrared saunas useinfrared lightto heat your body directly, rather than heating the air like traditional steam saunas. This results in amore comfortable temperature range (typically 110°F–140°F)while still offering deep tissue heating, detoxification, relaxation, and other health benefits.
Is shipping included in the price? How long will it take to arrive?
Yes, shipping is includedfor most orders within UK mainland areas. Some vary depending on the model and your location, but most saunas ship within3-5 weeks business days. Tracking information and delivery coordination are provided once your order is processed.
What are the running costs?
A traditional home sauna usually uses a 3 to 9 kW electric heater and costs around £0.10 to £0.30 per kWh in the UK. This means running costs range from about £0.30 per hour for a 3 kW heater to £0.90 per hour for a 9 kW heater. Preheating typically takes 30 to 45 minutes, which adds to the overall cost depending on how often and how long the sauna is used.
Infrared saunas are highly energy-efficient. On average, running a SaunaSupply sauna costs between £0.08 to £0.40 per hour, depending on the model size, local electricity rates, and how often it's used. For example, a standard 2-person sauna using a 1.5–2.0 kW heater may cost around £2 to £4 per month if used 3–4 times per week. This makes it a very economical option for regular at-home wellness.
What is the return policy?
We offer a 14-day return policy for most saunas. If you change your mind within 14 days of delivery, you can return the sauna for a refund—no problem. The item must be in its original packaging and in resaleable condition. Please note that return shipping costs are the responsibility of the customer, and a restocking fee may apply depending on the model and condition of the return.
Please ensure you check the return policy on each product detail page as they may differ.
To initiate a return, simply contact our support team and we'll guide you through the process.